Synergy Business Support Services, LLC (“SBSS”) was formed in 2008 with a vision to provide quality, professional, administrative support as an alternative for small businesses, independent professionals, and a growing number of entrepreneurs needing the skills and reliability of an experienced assistant without the responsibility and exorbitant costs associated with a full-time employee. Our motto “teaming for success” represents teambuilding, collaboration, and networking of various talent and skill sets to ensure our success.
SBSS is also an SBA certified HUBZone, Woman-Owned Small Business (WOSB), Veteran-Owned Small Business (VOSB), SBA Economically Disadvantaged Woman-Owned Small Business (EDWOSB) and Minority-Owned Small Business. We look forward to creating partnerships with other small businesses to pursue federal contracting opportunities under these set-asides.
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Alicia has 20+ years of corporate, administrative experience assisting senior-level executives and management staff. Having worked alongside professionals in various industries including: Information Technology, Real Estate, Investment Banking, Legal, Education, Mental Health, Sports and Entertainment, State and Federal Government, Alicia brings a unique balance, blend of qualities, and a high level of competence.
Throughout her career, Alicia has always demonstrated a very proactive attitude along with an unparalleled work ethic that has brought praise from many. Excelling in areas of organization, communication and interpersonal skills, analytical problem solving, critical thinking and decision-making skills, and effectively meeting pressure-driven deadlines, Alicia has a successful track record providing comprehensive support.
Taking great pride in the quality of her work and deliverables to clients, Alicia is very conscientious and believes the foundation upon which successful teams are built includes respect, trust, integrity, commitment, responsibility, loyalty and accountability.
Alicia enjoys various forms of creativity and community service. She has authored, self-published and received LABBE's “Best Reference” award for Youth Source (a directory of resources connecting youth, parents and youth advocates). Alicia continues to pursue opportunities to creatively present information and resources to enrich and inspire youth.
Suzanne has 27+ years of business operations and project management experience that also includes starting and growing a retail business. As General Manager of the nation’s second largest subdivision, she administered day-to-day operations, oversaw budgets, bond compliance, contracts, maintenance and road improvements of 137 miles of roadway, managed office staff and road crews. Demonstrating excellent verbal and written communication efficacy, Suzanne provides exceptional leadership and teambuilding skills with the ability to motivate and lead diverse groups of people.
With a background in construction, Suzanne also has experience both as a Project Manager and Construction Estimator on large-scale projects including residential and business developments, golf courses and parks.
As a certified paralegal in Hawai'i, Suzanne has the knowledge and ability to perform legal research and process service. Suzanne can provide a full spectrum of paralegal services for practicing attorneys.
Suzanne has an impressive educational background. Having earned a B.S. in Business Systems Operations Management, Suzanne graduated Magna Cum Laude, was named in Who’s Who in American Universities and Colleges, elected to Phi Kappa Phi and was the recipient of various scholarships and awards.